Clients' perceptions and satisfaction with HIV counselling and testing: A cross-sectional study in 56 HCT sites in South Africa

Matseke G, Peltzer K, Mohlabane N.

Client satisfaction serves as a predictor for acceptance of HIV counselling and testing (HCT) services. Therefore, the study of clients' perception and satisfaction may offer insights on how to improve HCT programmes. The aim of this study was therefore to assess clients' satisfaction with HCT as well as describe perceived barriers to and facilitators of HIV testing by HCT clients in South Africa.

September 15, 2016
Year of publication
Resource types
Journal and research articles, Reports and Fact sheets
client satisfaction, HIV counseling and testing (HCT), HCT programs, barriers to testing, South Africa