Changing human behavior is challenging. Human-centered design (HCD), an approach to problem solving that prioritizes empathy, counters these challenges by actively engaging end users, providers and other stakeholders throughout the development process. HCD incorporates an understanding of the motivations and incentives that drive human behavior, including cultural and social norms, into designing solutions that are aligned with the end-user and offer lasting impacts.
Join the Health Communication Capacity Collaborative (HC3) on June 27 at 9am EDT for a webinar on human-centered design and how it can be used to advance global health. This online event is the sixteenth in HC3's innovation webinar series, designed to spotlight a broad range of health communication innovations while providing a meaningful mix of theory and practical examples.
Carolyn Florey is the Director of Collective Impact at the Digital Impact Alliance (DIAL), working to make digital development programs more effective, impactful and sustainable. Prior to joining DIAL, Carolyn has held positions at the United Nations Foundation, the World Bank, USAID, and the Inter-American Development Bank, amongst others.
- Dianna Kane has over ten years of experience in applying human-centered design to health systems strengthening in Sub-Saharan Africa, South Asia, Latin America and the US. As Chief Design Officer at Medic Mobile, Dianna sets and maintains design principles, process and direction to ensure that Medic's technology tools serve people and reach a diverse set of users in global health systems. Dianna earned a BA in Urban Studies from Fordham University and a MPhil in HIV/AIDS & Society from the University of Cape Town.
- Jen Orkis has been raising the bar on social and behavior change communication (SBCC) for more than 10 years. She is currently a Senior Technical Advisor for SBCC at the Johns Hopkins Center for Communication Programs (CCP), leading the development of national multi-channeled SBCC initiatives, bringing Ministries of Health, implementing partners, creative agencies, and other stakeholders around the table to harmonize communication efforts, maximize reach and impact and build local capacity.
- Shahada Kinyaga leads an innovative Adolescent Reproductive Health Program (Adolescent 360) with PSI/Tanzania and is passionate about innovation, human development and community services. She has over 9 years’ experience implementing and managing HIV and Adolescent Reproductive Health programs, contributing to the development of guidelines and policies on HIV and key population programming. Shahada holds a Master’s Degree in Demography from the University of Dar es Salaam.