Clients' perceptions and satisfaction with HIV counselling and testing: A cross-sectional study in 56 HCT sites in South Africa

Post date: September 2016

Client satisfaction serves as a predictor for acceptance of HIV counselling and testing (HCT) services. Therefore, the study of clients' perception and satisfaction may offer insights on how to improve HCT programmes. The aim of this study was therefore to assess clients' satisfaction with HCT as well as describe perceived barriers to and facilitators of HIV testing by HCT clients in South Africa.

Resource type
Journal & research articles, Reports & fact sheets
Matseke G, Peltzer K, Mohlabane N.
Year of publication